Insync shuts automatically after some time in PCLinuxOS

Bugs and issues Linux
#1

Hi,

I recently switched from Mageia Linux to PCLinuxOS as I wanted to be on a reliable user-friendly rolling release distribution. Everything works fine in PCLinuxOS, except Insync. When I start Insync, it starts fine and syncs the files also. However, after sometime, it dies automatically and I don’t see the Insync icon in the system tray.

Can someone help?

Is there a way to look at the insync logs or any other system logs to see what is going on?

Thanks,
Balaji.

#2

Hi Balaji,

If you’re on Insync GUI, could you send me your logs from ~/.config/Insync? If you’re on headless, it should be in ~/.config/Insync-headless.

Please email them to support@insynchq.com with the link to this post. Are you doing a large sync in particular when you notice it crashes?

#3

I have sent the log files to support@insynchq.com.

For your next question, No, my google drive does not have any large files.The largest file on my google drive is about 35MB.

1 Like
#4

Thanks @Balaji_Pooruli-- I got your logs and have notified our engineers re: segmentation fault. I mentioned this in the email reply too! :slight_smile: