Insync slows down my quite fast machine almost to a halt (lags/freezes)

Apologies for the late revert and silence, @Andrea_Ippolito! I am following up on this. Our engineers had to shift their focus on an important deadline in the past few weeks, and are slowly circling back to their pending tasks. We thank you and everyone else here for your utmost patience and understanding! :pray:t4::heartpulse:

Thanks @mia, hoping to hear some good news soon! :slight_smile:

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Thank you @Andrea_Ippolito!

:slight_smile: Up :slight_smile:

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Thank you @Andrea_Ippolito. Our engineer has been focused on a few important projects for some weeks now, but I’ll make sure to circle back on this with him.

Thank you for bumping :slight_smile:

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After been fixed on v3.9.0 or so, the issue appears again on v3.9.3.60019. Therefore it’s clear that a regression has been introduced. The sympthoms are exactly the same as in the first post on this thread.

It seems that every Insync update introduces new issues or regressions.

@chgonzalez Hi! I’m working closely with our engineers to ensure that future updates would not introduce any regression bugs.

Thank you for your patience!

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Thanks mia, I really hope this gets addressed soon because today the older version of Insync refused to start on my rolling distro (opensuse Tumbleweed) because I supposed that some dependencies are starting to be too old and my distro doesn’t ship them anymore.

I was therefore forced to upgrade to the latest available version of Insync.

I haven’t run my test again to see if it was slowing down my PC, but I really hope that someone is looking into this to make sure it gets ironed out).

Thanks!

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Hello, are there any news about this issue?

Every time I boot my laptop now I have to live with a couple of minutes of complete lag, and it’s unacceptable for an issue that’s been known for so long to still be unaddressed.

I’m now on version v3.9.4.60020

I understand your sentiments, @Andrea_Ippolito. I have reached out to our engineers to request for an update on this issue.

This regression is now almost one year old. The last request for updates was close to two months ago.

Is it fixable at all? Are your engineers having a hard time reproducing it? Please let me know if and how I can help further.

Thanks

Hi @Andrea_Ippolito! I will follow up with our engineer and see what the challenges might be in reproducing/providing a fix for this.

Thank you for your patience!

Hi, I had to change distro meanwhile, and I’m now using Fedora 41, the KDE spin.

I am still facing this issue: when my system has just booted, for a couple of minutes or less there is noticeable lag (very apparent from the mouse cursor staying behind). This lasts for the entire duration of Insync’s “Scanning…” phase. Once everything is synced between the drive and the cloud, system goes back to normal.

My system uses an encrypted / partition formatted as btrfs (basically I accepted Fedora installer’s defaults + checked the encryption checkbox).

Insync is configured for 2-way sync and the target dir on my drive is set to ~/Documents.

Version info:

Insync: v3.9.4.60020

OS:

Operating System: Fedora Linux 41
KDE Plasma Version: 6.2.4
KDE Frameworks Version: 6.9.0
Qt Version: 6.8.1
Kernel Version: 6.12.4-200.fc41.x86_64 (64-bit)
Graphics Platform: Wayland
Processors: 16 × AMD Ryzen 7 7840U w/ Radeon 780M Graphics
Memory: 30.6 GiB of RAM
Graphics Processor: AMD Radeon 780M
Manufacturer: Framework
Product Name: Laptop 13 (AMD Ryzen 7040Series)
System Version: A7

Thanks

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Thank you for sending all the necessary details, @Andrea_Ippolito. Allow me to forward this to our engineers once more.

With my config I have the same problem of Andrea_Ippolito.

My Setup:

OS: ArcoLinux
Host: HP Pavilion Plus Laptop 14-eh0xxx
Packages: 2178 (pacman)
Shell: zsh 5.9
Resolution: 2880x1800
DE: Plasma 6.2.5
WM: kwin
Theme: Arc-Dark [GTK2/3]
Icons: breeze [GTK2/3]
CPU: 12th Gen Intel i7-12700H (20) @ 4.600GHz
GPU: Intel Alder Lake-P GT2 [Iris Xe Graphics]
Memory: 8.25GiB / 15.33GiB (53%)
GPU Driver: i915
CPU Usage: 8%
Disk (/): 147G / 450G (35%)

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@Daniele_Sanna Could you also please send your logs.db and out.txt files to support@insynchq.com, in case you have not? Make sure to include the link to this Forums post so I can easily trace it back here.

Thank you!