I have the same problem, insync is burning up my laptop’s CPU syncing folders. But when I look into the folders its stuck on syncing the contents is all marked as fully synced.
Could you confirm your Insync version and OS? Please also send us your logs.db and out.txt found by clicking the 3 dots on the upper right > Help > Open logs. If they’re too big to attach and send to support@insynchq.com, please share me a download link instead.
It seems like the stuck sync and the CPU usage may be related. To confirm, only the top-level folder shows the blue badge-- both its contents and the tray icon indicate a green check?
Same problem here, my cpu was 100% (Ubuntu 20.04 here) , I had to stop insync processes , my cpu was going crazy.
Hi @Javier!
So sorry to hear that this happened to you. Could you walk me through the setup— if Insync was trying to process a large sync, stuck scanning, etc?
Just to complement here, I had a similar issue yesterday, using Ubuntu 18. The computer was idle when I noticed the fans’ noise suddenly increasing. There was 2 insync processes using 100% cpu each, without syncing anything. Restarting insync solved the issue, but I don’t know what was the root cause.
I even waited a few minutes before restarting just to see if it was going to stop at some point, but it didn’t.
Hi @enricodias,
Could you please send your logs.db and out.txt files to support@insynchq.com with the link to this post? The 2 files can be found in ~/.config/Insync.
Sorry for the delay. I just sent the requested files.