Insync without sync

Hello I’m not able to sync with google drive, sync is stopped with 12 files.

When contacting support, I was asked to go up using Google Drive Web! Is that serious? This would not be the function of InSync???

Hi @Nestor_Junior,

Do you mind sending your latest logs to (with the link to this post) and include the following files in the folder:

  • logs.db
  • out.txt
  • data folder
  • live folder

If these are too big for an attachment, feel free to send us a link so we can download these. I will check for any errors so I can escalate this to our engineers accordingly.