Insync won't load on Fedora 37

#1

Traceback (most recent call last):
File “insynclinux/gui/insync.py”, line 6, in
File “”, line 983, in _find_and_load
File “”, line 967, in _find_and_load_unlocked
File “”, line 677, in _load_unlocked
File “PyInstaller/loader/pyimod03_importers.py”, line 540, in exec_module
File “insynclinux/gui/cli.py”, line 13, in
File “”, line 983, in _find_and_load
File “”, line 967, in _find_and_load_unlocked
File “”, line 677, in _load_unlocked
File “PyInstaller/loader/pyimod03_importers.py”, line 540, in exec_module
File “insynclinux/headless/cli.py”, line 14, in
File “”, line 983, in _find_and_load
File “”, line 967, in _find_and_load_unlocked
File “”, line 677, in _load_unlocked
File “PyInstaller/loader/pyimod03_importers.py”, line 540, in exec_module
File “ideskheadless/app.py”, line 9, in
File “”, line 983, in _find_and_load
File “”, line 967, in _find_and_load_unlocked
File “”, line 677, in _load_unlocked
File “PyInstaller/loader/pyimod03_importers.py”, line 540, in exec_module
File “ideskheadless/fsimpl.py”, line 6, in
File “”, line 983, in _find_and_load
File “”, line 967, in _find_and_load_unlocked
File “”, line 677, in _load_unlocked
File “PyInstaller/loader/pyimod03_importers.py”, line 540, in exec_module
File “psutil/init.py”, line 102, in
File “”, line 983, in _find_and_load
File “”, line 967, in _find_and_load_unlocked
File “”, line 677, in _load_unlocked
File “PyInstaller/loader/pyimod03_importers.py”, line 540, in exec_module
File “psutil/_pslinux.py”, line 87, in
AttributeError: module ‘psutil_posix’ has no attribute ‘getpagesize’
[5319] Failed to execute script insync

#2

Hi! Please update to the latest version: https://www.insynchq.com/downloads/linux

#3

Mia,

I should be on the latest version - there’s no pending updates from the repository?

#4

Hi @wildcat.tominglis! Just checking that you are on v3.8.7.50508, correct?

#5

image
image1918×946 144 KB

#6

For some reason it shows two versions of Insync being installed at the same time.

That must have happened automatically, since I’ve not installed Insync myself for over a year?

Fedora 37 Update Fails Trans Action Test
#7

I removed the older version using dnfdragora, and Insync is now working correctly. Thanks.

#8

Thank you @wildcat.tominglis for confirming the steps you took! Please let me know if you need help with anything else.