I have 2 laptops and I sync between this two. One of the Insync doesn’t want to start and sync the files. Each time I have to shut down and restart the program and takes more than 5 minutes to scan the change. I contacted the customer support and they told me the engineer will contact me. This is two weeks ago. Still I am waiting and each time I have to restart the Insync. I hope somebody in this forum will read this and try to fix the problem. It becomes not acceptable.
Thanks
I’ve responded to your email and have also followed it up with our engineer. 
Thank you!