Invalid Query errors

Noblejoker · September 28, 2015, 2:03am

Insync 1.3.0.36036 & Windows 10

Fresh installed and database updated and running well
After initial build I have about 100 errors that read as:
"can’t process filename - Invalid Query

Can someone shed some light on what the Invalid Query is caused by and how to rectify please?
Thanks

roald · September 28, 2015, 2:04am

Hi @Noblejoker,

We have to investigate what is causing this. Please send us your logs.db and out.txt to support@insynchq.com.

Please include the link of this post.

Thank you.

Noblejoker · September 28, 2015, 4:54am

the email has been done
Thank you

roald · September 28, 2015, 5:35am

Thank you. Have a great day!

glawrence1986 · October 5, 2015, 2:42pm

Hi, I’m getting the same error - Do I need to do anything or do you have everything you need?

roald · October 6, 2015, 1:31am

@glawrence1986 Please send us your logs.db and out.txt file to support@insynchq.com. Include the details of your issue.

Thank you for your patience.