Kernel panic while starting the sync

I think after last update to 1.4.9.37127 on Manjaro I cannot sync files because when Insync starts to sync files the whole system gets frozen and my CapsLock icon starts blinking (Dell).

It always occurs when I start syncing, I can start my system without internet, pause Insync, establish internet connection(s), do some work and when I resume sync after few seconds my system gets frozen.

Any idea how to debug this issue?

1 Like

Hey @peke!

Tagging our Linux engineer @Kurt_Ko. :slightly_smiling_face:

Hi @peke!

Sorry for the inconvenience!
Can you run insync quit then insync start --no-daemon and send us the ouput?

You mean the output when the system freezes or any output even when there is nothing to upload?

Btw it seems to be related somehow to kernel version of my Manjaro - https://forum.manjaro.org/t/kernel-panic-when-uploading-via-insync/52801/6?u=peke but I am not still sure what it is…

1 Like

@peke Could you send both?
Also, which desktop environment are you using?

@Kurt_Ko I am running Manjaro KDE and with its recent kernel 4.17.9 I have not faced any system freeze yet.
I tried to upload 500 files (approx. 1G in sum) and my system did not face any problem.

FYI this is the log:

stop not a valid command
[petr@NEHEZ-DELL ~]$ insync quit
OK
[petr@NEHEZ-DELL ~]$ insync start --no-daemon
Fontconfig warning: line 5: unknown element "its:rules"
Fontconfig warning: line 6: unknown element "its:translateRule"
Fontconfig error: line 6: invalid attribute 'translate'
Fontconfig error: line 6: invalid attribute 'selector'
Fontconfig error: line 7: invalid attribute 'xmlns:its'
Fontconfig error: line 7: invalid attribute 'version'
Fontconfig warning: line 9: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/10-hinting-slight.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/10-hinting-slight.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/10-hinting-slight.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/10-hinting-slight.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/10-hinting-slight.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/10-hinting-slight.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/10-hinting-slight.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/20-unhint-small-vera.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/30-metric-aliases.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/30-metric-aliases.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/30-metric-aliases.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/30-metric-aliases.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/30-metric-aliases.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/30-metric-aliases.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/30-metric-aliases.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/40-nonlatin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/40-nonlatin.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/40-nonlatin.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/40-nonlatin.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/40-nonlatin.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/40-nonlatin.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/40-nonlatin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/45-generic.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/45-generic.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/45-generic.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/45-generic.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/45-generic.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/45-generic.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/45-generic.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/45-latin.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/45-latin.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/45-latin.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/45-latin.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/45-latin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/49-sansserif.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/49-sansserif.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/49-sansserif.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/49-sansserif.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/49-sansserif.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/49-sansserif.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/49-sansserif.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/50-user.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/50-user.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/50-user.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/50-user.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/50-user.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/51-local.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/51-local.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/51-local.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/51-local.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/51-local.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/51-local.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/51-local.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/60-generic.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/60-generic.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/60-generic.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/60-generic.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/60-generic.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/60-generic.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/60-generic.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/60-latin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/60-latin.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/60-latin.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/60-latin.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/60-latin.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/60-latin.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/60-latin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/65-fonts-persian.conf", line 34: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/65-fonts-persian.conf", line 35: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/65-fonts-persian.conf", line 35: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/65-fonts-persian.conf", line 35: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/65-fonts-persian.conf", line 36: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/65-fonts-persian.conf", line 36: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/65-nonlatin.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/65-nonlatin.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/65-nonlatin.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/65-nonlatin.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/65-nonlatin.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/65-nonlatin.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/65-nonlatin.conf", line 8: unknown element "description"
Fontconfig warning: "/etc/fonts/conf.d/69-unifont.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/69-unifont.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/69-unifont.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/69-unifont.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/69-unifont.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/69-unifont.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/80-delicious.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/80-delicious.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/80-delicious.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/80-delicious.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/80-delicious.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/80-delicious.conf", line 6: invalid attribute 'version'
Fontconfig warning: "/etc/fonts/conf.d/90-synthetic.conf", line 4: unknown element "its:rules"
Fontconfig warning: "/etc/fonts/conf.d/90-synthetic.conf", line 5: unknown element "its:translateRule"
Fontconfig error: "/etc/fonts/conf.d/90-synthetic.conf", line 5: invalid attribute 'translate'
Fontconfig error: "/etc/fonts/conf.d/90-synthetic.conf", line 5: invalid attribute 'selector'
Fontconfig error: "/etc/fonts/conf.d/90-synthetic.conf", line 6: invalid attribute 'xmlns:its'
Fontconfig error: "/etc/fonts/conf.d/90-synthetic.conf", line 6: invalid attribute 'version'
Fontconfig error: Cannot load default config file
"sni-qt/2071" DEBUG 07:38:01.529 StatusNotifierItemFactory::StatusNotifierItemFactory() m_iconCacheDir: "/tmp/sni-qt_insync_2071-AKUnN2" 
"sni-qt/2071" DEBUG 07:38:01.530 void StatusNotifierItemFactory::connectToSnw() 
"sni-qt/2071" DEBUG 07:38:01.531 void StatusNotifierItemFactory::connectToSnw() m_isAvailable: true 
"sni-qt/2071" DEBUG 07:38:01.531 virtual QAbstractSystemTrayIconSys* StatusNotifierItemFactory::create(QSystemTrayIcon*) 
"sni-qt/2071" DEBUG 07:38:01.531 StatusNotifierItem::StatusNotifierItem(QSystemTrayIcon*, IconCache*) this: StatusNotifierItem(0x55c0f5d7e0c0) 
"sni-qt/2071" DEBUG 07:38:01.532 StatusNotifierItem::StatusNotifierItem(QSystemTrayIcon*, IconCache*) m_serviceName: "org.kde.StatusNotifierItem-2071-1" 
"sni-qt/2071" DEBUG 07:38:01.532 StatusNotifierItem::StatusNotifierItem(QSystemTrayIcon*, IconCache*) m_objectPath: "/StatusNotifierItem" 
"sni-qt/2071" DEBUG 07:38:01.532 virtual void StatusNotifierItem::updateMenu() menu: QMenu(0x55c0f5cfcdd0) 
"sni-qt/2071" DEBUG 07:38:01.532 void StatusNotifierItemFactory::registerItem(StatusNotifierItem*) 
"sni-qt/2071" DEBUG 07:38:01.532 virtual void StatusNotifierItem::updateVisibility() NewStatus( "Active" ) 
"sni-qt/2071" DEBUG 07:38:01.620 virtual void StatusNotifierItem::updateToolTip() 
INFO     2018-07-25 07:38:01,636 [__main__insync__:main:96] insync version: 1.4.9.37127
INFO     2018-07-25 07:38:01,638 [__main__insync__:main:97] client created <ideskmain.client.Client object at 0x7f326ee10d10>
INFO     2018-07-25 07:38:01,639 [unix_socket_server_portable:start:49] unix socket server thread start
INFO     2018-07-25 07:38:01,640 [__main__insync__:main:105] starting client
INFO     2018-07-25 07:38:01,646 [fswatch:_start:532] LinuxFSWatcher._start
INFO     2018-07-25 07:38:01,648 [fswatch:_pull_loop:267] Inotify loop enter
INFO     2018-07-25 07:38:01,732 [gdsyncer:sync_account:153] Syncing GDUser(id=u'100980710117674381457', email=u'petr.nehez@gmail.com', name=u'Petr Neh\xe9z').
INFO     2018-07-25 07:38:01,997 [fswatch:watch:550] watch origin: /home/petr/gdrive
INFO     2018-07-25 07:38:02,667 [client:__on_gd_account_added:879] GDUser(id=u'100980710117674381457', email=u'petr.nehez@gmail.com', name=u'Petr Neh\xe9z') (existing) is now being synced.
"sni-qt/2071" DEBUG 07:38:02.785 virtual void StatusNotifierItem::updateIcon() 
"sni-qt/2071" DEBUG 07:38:04.254 virtual void StatusNotifierItem::updateIcon() 
"sni-qt/2071" DEBUG 07:38:30.240 virtual void StatusNotifierItem::updateIcon() 
"sni-qt/2071" DEBUG 07:38:32.750 virtual void StatusNotifierItem::updateIcon() 
INFO     2018-07-25 07:39:02,505 [_updater:_run:113] No updater available.
"sni-qt/2071" DEBUG 07:39:32.291 virtual void StatusNotifierItem::updateIcon() 
"sni-qt/2071" DEBUG 07:39:42.530 void StatusNotifierItem::Activate(int, int) 
"sni-qt/2071" DEBUG 07:41:02.014 virtual void StatusNotifierItem::updateIcon() 
"sni-qt/2071" DEBUG 07:42:04.671 virtual void StatusNotifierItem::updateIcon() 
"sni-qt/2071" DEBUG 07:42:10.513 void StatusNotifierItem::Activate(int, int) 
INFO     2018-07-25 07:42:17,972 [gdworks:_do:814] Pending GD file matched.
"sni-qt/2071" DEBUG 07:46:47.932 virtual void StatusNotifierItem::updateIcon() ```