License not associated with account

I recently purchased a Prime license with PayPal using my PayPal e-mail address. The order checkout page didn’t clearly state to use the particular Google account I wish to use the service for. After purchasing with PayPal, I “associated Insync” with my Google account, but there is still no license associated with my account.

Can you please fix this? Also, maybe you should put a check in your order checkout page so that its impossible to use a non Google account address for purchasing a license?

Can you send in the accounts via support@insynchq.com? We can fix this for you :slight_smile: