Got this response from Insync
So sorry for the confusion. The intended behaviour (auto-syncing new files) was not yet implemented in Insync 3, but we have spoken to our developers and they are going to fix this in the later builds. It will behave like it did on 1.x wherein new files will auto-sync after it’s added on Drive.
Unbelievable. I don’t know what they think they are building as it seems to run counter to what I would expect.
Can you clarify the syncing up/down in more detail? For me it seems to be somewhat random which files are synced up/down, but opening any sub-folder in the insync GUI seems to let insync detect all sub-folder contents and sync them fine. I also think that any new local files get synced upwards fine. Just syncing from cloud to local seems a bit wonky.
Is that what you experience or is your issue different?
For me the issue was simple. Anything that was added in any remote folder which was synced to the Cloud would appear in the local Insync UI as available for syncing but wasn’t actually downloaded until you hit the sync button. This is not at all what I want. I want my files synced automatically unless I have chosen selective sync on that file / folder. That is the whole purpose of having this application. Without it then this application is no longer useful to me.
Why they would they release version 3 with One Drive integration before they’d sorted out existing customers on Google Drive. Strikes me as biting off more than they can chew and shows a severe lack of judgement. They don’t increase revenue streams by offering new services when they end up losing half their customers because the existing integration they provide is no longer functional. As they keep saying they have a small team so they can’t possibly do such a major migration and introduce a totally new integration and expect that all will just work. There will be teething troubles however when you are working with two integrations instead of one and a one of those is totally new to you then you are making a rod for your own back and so it has proven. Again bad judgement.
Having said that it now seems to be syncing for me with new files in spite of what support says but I’ve had to unsync and start resyncing all folders so that all previously unsynced files finally sync because I cannot possibly spend the time to try and figure which files it bothered to sync and which it didn’t. That’s going to take hours more and that just one folder within one Google Drive integration. I’ve multiple more there and 2 more Google Drives to resync. Disaster.
They’d better get their act together very quickly or I’ll be forced try overGrive. I don’t want to move as I’ve been happy using this for years now but there’s only so much time I can devote to this.
Still no support for Thunar file manager na XFCE desktop??!! This is really unbelievable!!!
The transition process from Insync 1.x to Insync 3.x is perfect example of the totally unprepared new product release, which is still in development phase. All Insync users are now the tester hostages of the group of stupid developers.
So, I am asking now, where is boldly announced awesome (ha ha ha …) support:
So… no solution for all the issues that I have (random file syncing, weird permission errors). And also we cannot rollback this update… Some people says that this is a beta. I think this is an alpha release. Non intended for customer use.
I rolled back to 1.5.7 quite easily. Uninstalled 3.0.20 installed 1.5.7. Didn’t even take too long to figure out it doesn’t need to upload/download much. Just followed instructions from somewhere on here (might have been in a topic on how to roll back 2.0 beta or something).
Still waiting for more updates to 3.0 to try again. The initial release and one update that did go out were abysmal. See my earlier post.
Hello everyone!
We’re aware that some users are experiencing bugs and we apologize for that. Rest assured, our team’s working every day to fix these bugs.
If you’re experiencing any bug or issue, it will help our team tremendously if you email our Support Team (support@insynchq.com) with the following details:
If you wish to roll back to 1.5.7, you may access the builds here.
Totally regretted to follow the email to upgrade to Insync 3, and I had to revert to 1.5.7 which is also a nightmare as I have so many files to index and sync, in the meantime, it isn’t sychronizing the new files. At this rate, the resyncing under 1.5.7 will take forever to finish, rendering the app completely useless.
This new Insync version is very unstable. I’m very worried too. I’m regretting to made the upgrade when I received that e-mail from them.
I am using the paid version since the beginning of this software for 3 accounts (bought 3x licenses in the old model and 3x in the new one, linux user).
Unfortunately, the new version is totally unusable. Documents seem to get overwritten, on every computer, all files have to be re-up and downloaded.
I bought this software because it worked well without needing to invest any time in bug-hunting and long support-contact. Now, it seems that this is the only way. I feel as if I am testing unfinished beta software with missing features that the old version was already covering.
I uninstalled the software on my computers and will search for alternatives.
I found that this works with insync 3.0.28 on my mac.
I am running the same version of mojave as you.
