New Insync version: 3.7.5

Releases
1

Release notes:

  • Mac: Fix local file changes not getting detected on 3.7.4
  • Linux: Fix issue where settings are erased by version 3.7.4
  • Linux: Fix issue where Insync crashes when too many display notifications are shown
  • Fix bug where 'Select all` in CSS 1-way sets all items to 2-way sync
  • Windows: Fix issue in Windows wherein auto-updating from 3.7.3 or earlier to newer versions doesn’t work
  • Add handling for file permission errors when syncing from cloud to local in some cases

Windows 7 and later
macOS 10.13 (High Sierra and later)

Ubuntu (16.04 Xenial) , (18.04 Bionic) & (20.04 Focal)
Linux Mint (18.x) , (19.x) & (20.x)
Debian (8 Jessie) , (9 Stretch) & (10 Buster)
Fedora (27) , (28) , (29) & (30)

3 Likes
3

Good Evening

For Ubuntu after this new update when I click on 2-way sync or 1-way sync it’s crashing

4

How did it break? Was it an Apple change or an Insync bug? Can I expect to have to do manual updates like this often going forward? New user.

5

It was an insync bug and no, updates should be automatic moving forward

2 Likes
6

@Yuri_Serrano Could you let me know what your Ubuntu version is?

7

I’m on Ubuntu 20.04. Both 3.7.5.50336 and 3.7.5.50350 did not sync new files I added. The icon for the folder on the interface is always syncing but without actual actions. I tried to reinstall, delete-my-account and add it back, nothing helps. Is there a more stable version that I should use?

8

Hey @astroboylrx – do you mind sending your logs.db and out.txt files to support@insynchq.com with the link to this post?

Those 2 files are in ~/.config/Insync (capital “I”).

9

done! Thank you very much

10

Same problem for me. Running 3.7.5.0350 for the first time. Did some syncing in both directions, but then stopped for some reason. Same icons and behavior as astroboylrx.

Running Ubuntu 21.10.

11

Ubuntu 21.10, Got the new 3.7.5 update in my software-updates. Installed. Now crashes on any attempt to start. Extremely disappointing. Will be sending in my logs.

12

I’ll alert our Linux team about this - initially we thought it had to do with Ubuntu 22 but since you are not on that newest build, then this is definitely something we need to address asap.

When you do email your logs to support@insynchq.com, could you also please include the output of insync start --no-daemon? @ekalfwonS @kzollman

13

For those on Linux experiencing the crashing issue, could you please update your packages by running udo apt update && sudo apt upgrade, then restart Insync and see if the crashing persists?

14

Good Morning @mia

I’ve sent you an e-mail with all the info you’ve requested.

If you need anything else just let me know.

Have a nice day.

1 Like
15

This version is NOT working on OpenSUSE 15.3

[ 46.667895] insync[2028]: segfault at 62220b8 ip 00007f99b68fb80c sp 00007ffc25f9cb10 error 4 in libxkbcommon-x11.so.0.0.0[7f99b68f6000+7000]
[ 46.667899] Code: 1f 00 0f 84 ca 00 00 00 48 83 c5 01 48 39 6c 24 08 0f 84 3e 02 00 00 48 89 e8 4c 21 e0 74 e9 49 8b 16 4c 8d 0c 85 00 00 00 00 <44> 8b 2c 82 45 85 ed 75 ab 80 7c 24 1c 00 0f 84 94 00 00 00 45 8b

could you please FIX it ASAP ? thanks[quote=“csynt, post:15, topic:18244, full:true”]
This version is NOT working on OpenSUSE 15.3

[   46.667895] insync[2028]: segfault at 62220b8 ip 00007f99b68fb80c sp 00007ffc25f9cb10 error 4 in libxkbcommon-x11.so.0.0.0[7f99b68f6000+7000]
[   46.667899] Code: 1f 00 0f 84 ca 00 00 00 48 83 c5 01 48 39 6c 24 08 0f 84 3e 02 00 00 48 89 e8 4c 21 e0 74 e9 49 8b 16 4c 8d 0c 85 00 00 00 00 <44> 8b 2c 82 45 85 ed 75 ab 80 7c 24 1c 00 0f 84 94 00 00 00 45 8b

could you please FIX it ASAP ? thanks

16

@csynt Could you confirm which Insync build you downloaded?