No green checkmark on synced folders and files

Bugs and issues
1

new W11 Pro PC with Insync latest version. No green checkmark appears on syned folders and files

2

Hi @robdam1010,

Could you check if Insync is using the correct Base Folder? Here’s the help article for that: How to check or move your Insync Base Folder | Insync Help Center

3

Yes, I have confirmed that I am using the correct base folder.

4

Hi @robdam1010,

Looks like we have an email correspondence about the same issue. I’ve responded on that thread-- let me know if you didn’t get it. :slight_smile: