No tray icon in lastest version

thomaseo · October 28, 2016, 7:00pm

It was added by installation in the startup applications -> Command: insync start without sudo…

lpugoy · October 31, 2016, 6:51am

@thomaseo: Apologies for the confusion. I meant please try running Insync using sudo, like sudo insync start --no-daemon and check if the tray icon will be shown.

thomaseo · November 4, 2016, 6:44am

output of:
sudo insync start --no-daemon
[sudo] password for kthomas:
“sni-qt/7246” WARN 21:27:38.767 void StatusNotifierItemFactory::connectToSnw() Invalid interface to SNW_SERVICE
INFO 2016-10-31 21:27:39,051 [init:info:1614] insync version: 1.3.12.36116
INFO 2016-10-31 21:27:39,053 [init:info:1614] client created <ideskmain.client.Client object at 0x7f6e52833c90>
INFO 2016-10-31 21:27:39,054 [init:info:1614] unix socket server thread start
INFO 2016-10-31 21:27:39,055 [init:info:1614] starting client
INFO 2016-10-31 21:27:39,062 [init:info:1614] LinuxFSWatcher._start
INFO 2016-10-31 21:27:39,081 [init:info:1614] Inotify loop enter
INFO 2016-10-31 21:27:39,541 [init:info:1614] Syncing GDUser(id=u’xxxxxxxxxxxxxxxxxxxxx’, email=u’xxxxxxxxxxxxxxxxxxxx’, name=u’Thomas Kirtsidis’).
INFO 2016-10-31 21:27:40,710 [init:info:1614] watch origin: /media/data/Google-Drive
/usr/lib/insync/libstdc++.so.6: version `GLIBCXX_3.4.20’ not found (required by /usr/lib/x86_64-linux-gnu/libproxy.so.1)
Failed to load module: /usr/lib/x86_64-linux-gnu/gio/modules/libgiolibproxy.so
INFO 2016-10-31 21:27:41,121 [init:info:1614] GDUser(id=u’xxxxxxxxxxxxxxxxxxxxx’, email=u’xxxxxxxxxxxxxxxxxxxx’, name=u’Thomas Kirtsidis’) (existing) is now being synced.
INFO 2016-10-31 21:28:41,686 [init:info:1614] No updater available.

lpugoy · November 4, 2016, 6:44am

@thomaseo: Apologies for not replying sooner. When you ran Insync with sudo was the tray icon shown?

thomaseo · November 4, 2016, 10:28am

Not icon shown at all…

lpugoy · November 7, 2016, 4:14pm

@thomaseo: I see. Please try the following steps.

Install the python-pyside package
Copy the following lines to a file, e.g., /tmp/tray_test.py.

from PySide.QtGui import QApplication, QIcon, QSystemTrayIcon
import sys


app = QApplication(sys.argv)
QIcon.setThemeName('hicolor')
icon = QIcon.fromTheme('insync-normal')
tray = QSystemTrayIcon(icon)
tray.show()
sys.exit(app.exec_())

Run python /tmp/tray_test.py. Check if the Insync tray icon is shown. You might need to kill the process explicitly to stop it.
Run /usr/lib/insync/py /tmp/tray_test.py. Check if the Insync tray icon is shown.

David_Gamiz_Jimenez · November 7, 2016, 7:25pm

In my case, in both tests the result is the same:

No icon.
And this message in the console: QSystemTrayIcon :: setVisible: No Icon set

lpugoy · November 8, 2016, 3:12am

@David_Gamiz_Jimenez: I see. Have you checked the difference between the ~/.config folders of your user account and the new user account you used?

David_Gamiz_Jimenez · November 8, 2016, 7:11am

No. I do not time for this task, because my actual user, .config folder is too huge to find differences with a default folder .config user.

But this last check is most short task. And I want to help to find the solution with my input.

thomaseo · November 12, 2016, 10:10pm

Terminal responds:
xxxx:~$ python ./tray_test.py
QSystemTrayIcon::setVisible: No Icon set

xxxx:~$ /usr/lib/insync/py ./tray_test.py
/usr/lib/insync/libstdc++.so.6: version `GLIBCXX_3.4.20’ not found (required by /usr/lib/x86_64-linux-gnu/libproxy.so.1)
Failed to load module: /usr/lib/x86_64-linux-gnu/gio/modules/libgiolibproxy.so
QSystemTrayIcon::setVisible: No Icon set

The same icon appeared as david illustrate above.

I also uninstalled the insync and reinstalled it but the same icon…

lpugoy · November 14, 2016, 5:09am

@thomaseo: I see. Please try testing another icon under /usr/share/icons/hicolor if it has the same result. You don’t need to use the whole name of the file, just the part before the extension. So if the icon’s name is insync-normal.png for example, you only use insync-normal.

thomaseo · November 14, 2016, 9:10pm

Same result,

under the hicolor directory there are subdirectories like 32x32, 42x42, 48x48. Only under the 48x48/status there are all the insync-xxxxx.png icons.

lpugoy · November 15, 2016, 4:11am

@thomaseo: I see. This seems to be a general issue with PySide or Qt 4 on your system. If you have appmenu-qt5 installed please check if uninstalling it will help.

thomaseo · November 15, 2016, 6:18pm

Uninstall appmenu-qt5, restart pc and same icon again…

David_Gamiz_Jimenez · November 15, 2016, 6:58pm

For me same result. No icon…

lpugoy · November 16, 2016, 9:06am

@thomaseo: I see. Unfortunately I’m not sure how to resolve this since it seems to be a general issue with PySide or Qt 4 on your system.

@David_Gamiz_Jimenez: For your case I think it is still a value somewhere in the ~/.config folder of your account. Or maybe a value in your environment? Try running Insync with an empty env using env -i DISPLAY=:0 insync start --no-daemon to check if that has any effect.

David_Gamiz_Jimenez · November 16, 2016, 8:47pm

No launch notification area. Log:

/bin/sh: 1: which: not found
/bin/sh: 1: which: not found
“sni-qt/8123” WARN 21:40:03.331 void StatusNotifierItemFactory::connectToSnw() Invalid interface to SNW_SERVICE
INFO 2016-11-16 21:40:03,535 [init:info:1614] insync version: 1.3.11.36106
INFO 2016-11-16 21:40:03,537 [init:info:1614] client created <ideskmain.client.Client object at xxxxxxxxxxxxxxx>
INFO 2016-11-16 21:40:03,537 [init:info:1614] unix socket server thread start
INFO 2016-11-16 21:40:03,538 [init:info:1614] starting client
INFO 2016-11-16 21:40:03,558 [init:info:1614] LinuxFSWatcher._start
INFO 2016-11-16 21:40:03,560 [init:info:1614] Inotify loop enter
INFO 2016-11-16 21:40:03,666 [init:info:1614] Syncing GDUser(id=u’xxxxxxxxxxxxxxxxxxxxx’, email=u’xxxxxxxxxxxxxxxxx’, name=u’xxxxxxxxxxxxxxxxxx’).
INFO 2016-11-16 21:40:03,916 [init:info:1614] watch origin: /home/xxxxxx/Google Drive
ERROR 2016-11-16 21:40:03,919 [init:error:1588] Uncaught error from <Greenlet at 0x7fa2d7f3db90: <bound method LinuxFSWatcher.watch of <isyncd.linux.fswatch.LinuxFSWatcher object at 0x7fa2d0473690>>(u’/home/xxxxx/Google Drive’)>
Traceback (most recent call last):
File “gevent/greenlet.py”, line 390, in run
File “isyncd/linux/fswatch.py”, line 551, in watch
File “isyncd/linux/fswatch.py”, line 131, in watch_tree
File “isyncd/linux/fswatch.py”, line 149, in _walk
File “genericpath.py”, line 41, in isdir
UnicodeEncodeError: ‘ascii’ codec can’t encode character u’\xe1’ in position 38: ordinal not in range(128)
INFO 2016-11-16 21:40:04,024 [init:info:1614] GDUser(id=u’xxxxxxxxxxxxxx’, email=u’xxxxxxxxxxxxx’, name=u’xxxxxxxxxxxxxxxxxx’) (existing) is now being synced.
ERROR 2016-11-16 21:40:04,034 [init:error:1588] Cannot initialize notifications.

Nick_Kiermaier · November 23, 2016, 11:41pm

Having the same issue on Ubuntu 16.10.
Everything seems to be working properly.
I’m able to watch -n1 insynch get_sync_progress.
And watch it progress along nicely.
All my files are in my GUI file explorer.
I just don’t have the widget in the systray.

lpugoy · November 24, 2016, 3:52am

@Nick_Kiermaier: Did you try the suggestions in this thread?

thomaseo · November 27, 2016, 6:04pm

Same icon with n empty env…