Not starting on opensuse Leap 16

Bugs and issues Linux
1

Hello there,

after the Reop issue got fixed and the installation worked without errors I encountered a startup problem.

insync start

gives no feedback in konsole

insync status
Insync doesn't seem to be running. Start it first.

and

insync start --no-daemon
Traceback (most recent call last):
  File "insynclinux/gui/insync.py", line 19, in <module>
  File "click/core.py", line 1157, in __call__
  File "click/core.py", line 1078, in main
  File "click/core.py", line 1688, in invoke
  File "click/core.py", line 1434, in invoke
  File "click/core.py", line 783, in invoke
  File "insynclinux/gui/cli.py", line 163, in start
  File "PyInstaller/loader/pyimod02_importers.py", line 385, in exec_module
  File "idesklinux/app.py", line 12, in <module>
  File "PyInstaller/loader/pyimod02_importers.py", line 385, in exec_module
  File "idesklinux/platui_impl.py", line 14, in <module>
  File "/tmp/embedded.4jogasfv.zip/shibokensupport/__feature__.py", line 142, in _import
  File "PyInstaller/loader/pyimod02_importers.py", line 385, in exec_module
  File "idesklinux/htmlui_impl.py", line 6, in <module>
  File "/tmp/embedded.4jogasfv.zip/shibokensupport/__feature__.py", line 142, in _import
ImportError: /lib64/libnss3.so: version `NSS_3.117' not found (required by /usr/lib/insync/libsmime3.so)
[26289] Failed to execute script 'insync' due to unhandled exception!

out.txt is the same as -no-deamon

Thank you for your help

2

Thank you for reporting this on a separate post! I’ve forwarded this issue to our engineers and will update you accordingly.

3

@mia

I don’t want to sound impatient or something but it’s 2,5 weeks since I opened this topic and nothing so far.

Is it a bigger problem to fix?
Or do you need additional infos to diagnose this problem?

Tank you.

4

Still watching this topic since 2 weeks, got exactly the same problem and need a solution asap too. Thanks in adavance for your support.

5

Hello! We released a new version. Could you try it out here and let me know how it goes?