Not sure if this is old or new issue [FIXED]

Bugs and issues
1

This is the error when updating Ubuntu 24.04 with Insync 3.9.6.60027:

W: Failed to fetch http://apt.insync.io/ubuntu/dists/noble/InRelease Could not resolve ‘apt.insync.io’
W: Some index files failed to download. They have been ignored, or old ones used instead.

Henry

1 Like
2

Where is 'apt.insync.io" I deleted Insync from. cache and .config but I still get the same error message. When updating.

Also this happened after doing a fresh install of Ubuntu 24.04.3

3

Fresh install of Ubuntu 25.04 same error message ‘could not resolve apt.insync.io’

Henry

4

We sincerely apologize for the trouble! I have escalated this issue to our Linux Team and will let you know as soon as it has been resolved.

5

Mia what would I do without you and the Team. No other forums can match your kindness, sincerity and dedication, all of you have my gratitude and respect.

Henry

6

That means a lot, @hewjr100 !! :smiling_face: Thank you for your continued support in Insync.

We’ve resolved the issue and it shouldn’t happen again moving forward. The fix should take effect within 24 hours. Please let me know if it persists after that.

7

I will. Thak you very much.

Henry

1 Like