I experienced the same issue a few years ago. It was eventually resolved only when I reinstalled my operating system (for unrelated reasons) and set up Insync again from scratch.
Unfortunately, about a week ago I started experiencing the same problem again, although with some differences compared to the previous case. Back then, I could see my shared folders in the Insync interface, but when I attempted to sync them, they would download locally and then disappear from the disk after a random period of time.
Now I’m facing the same situation described by the first user: the shared folders don’t even appear in the Insync interface.
I understand that Microsoft may have made changes to their API that are affecting Insync’s functionality, although other clients like abraunegg/onedrive continue to work correctly.
For now, I’ve stopped using Insync with my Microsoft account. I was hoping that the new 3.9.7 version would fix the issue, but from your message it seems that’s not the case.
Thank you, Fausto, for reporting the problem, and thanks to Mia and the engineering team for working on a solution. Hopefully it will be resolved soon so we can continue using this great alternative you provide for Linux users.
Additional notes:
- I already removed my OneDrive account from Insync and added it again.
- I’m on KDE neon User Edition:
- KDE Plasma Version: 6.5.2
- KDE Frameworks Version: 6.19.0
- Qt Version: 6.9.3
- Kernel Version: 6.14.0-35-generic (64-bit)
- Graphics Platform: Wayland
- Insync version: 3.9.6.60027