Parent is missing

I have just bought Insync 2 days ago. Everything was running smoothly during the trial and now I am getting an error with “parent is missing”. Looking at the forums, this issue seems to be going on for the last 2 years, why the hell has it not been fixed yet? I dont want to lose any of my data and I don’t want to risk deleting configuration files in case I wipe everything I have on my Google drive account because of this risky software. How the hell do I fix this?

@Robert_J_Scally Please send your logs to for investigation (