Problem checking Insync updates [FIXED]

1

Recently, my system has begun experiencing a problem in checking Insync updates with the following message:
Warning: Failed to fetch http://apt.insync.io/debian/dists/trixie/InRelease Could not resolve 'apt.insync.io'
I wonder what’s going on there?

On the other hand, this gave me an idea: why not do these checks in another way that will perform the check, for example, weekly instead of several times a day - which is so useless for Insync?
I could do this simply by checking the web page Linux - Download Insync and see if the latest release 3.9.6.60027 which appears when you hover the mouse on the appropiate download link, download the new package if exists, and install it - all using a simple shell script.
This could be a more efficient method but unfortunately, I see that it’s not possible because aparently those download links are not directly written in that web page, but somehow automatically generated.
I wish it were possible to check and perfrm Insync updates also in this way.

2

It seems they allowed the domain insync.io to expire, with isn’t the first time. It happened before in 2023 and 2024, which is quite a track record of neglect for a commercial software vendor.

3

We sincerely apologize for the trouble! I have escalated this issue to our Linux Team and will let you know as soon as it has been resolved.

1 Like
4

Thanks Mia!
It’s not a big problem, especially considering that insync isn’t getting important updates frequently.
I just wanted to let you know, and also perhaps consider the suggestion regarding the Downloads web page - if its pros (less load on http://apt.insync.io) outweigh its cons (extra work needed to modify the Downloads web page).

5

Thank you for your continued support in Insync :slight_smile:

We’ve resolved the issue and it shouldn’t happen again moving forward. The fix should take effect within 24 hours. Please let me know if it persists after that.