Hi there,
Your product looks like it has a great interface and the support seems very active and committed. However, having read the forums and done a bunch of evaluation, there are a couple of things that make it difficult to use your product.
FEATURE REQUEST: Notification of conflicting edits
User A edits a word doc, User B edits it at the same time. User A saves and their version is uploaded. User B saves and their version is uploaded AS A NEW FILE, and without any warning of a potential conflict. It’s good that no data is lost but both users would like the chance to resolve the conflict and choose the best version.
However, there is one issue that will make it impossible for us to license your product. I haven’t found this feature yet and I have read about a number of people suffering from its absence.
FEATURE REQUEST: Protection against deleting files
User A decides that they want to clear files from their laptop and removes a bunch of files including files on their sync’ed drive. These files disappear from the cloud and from other users’ directories.
I have also read of problems with network drives going down and the sync client interpreting this as an effective file-delete. There absolutely must be a function that is more conservative with deletes. In other words, I should have an option where no files are deleted without a proper confirmation that this file should be deleted from the cloud version.
In short, not losing data is much more important than the speedups and usability improvements your product provides. It would be fantastic if we could have both.
Thanks!
/john
