I just purchased a new license to add another google account but the account does not match the email I used on the purchase form. I received a receipt and instructions to “refresh” for the software to register my new license but nothing happens. I then shut down and restarted the app plus restarted the computer to now available. What’s next please? Thanks.
Hi @pcd550 please send an email to support@insynchq.com and let me know the email addresses involved so I can fix it for you.
Thanks!