Relinking folder on harddrive after sync error


#1

Hi there,

In short, is it possible to relink a folder that is syncing? To for instance another drive?

Backstory: I tried to upload a folder on an external drive, something went wrong disk got renamed by the system (added a 1 to the name) and now my sync stopped.

I was hoping that in the Action Required tab there would be under Resume Syncing and Show link file, an option saying Browse.


#2

Also is there a way to clear the error? I think Insync is amazing, but the UI is not very straightforward sometimes.


#3

Thanks for the feedback! We’d like to investigate the error as well, please send over your log files to support@insynchq.com. We’ll take a look and recommend action from there :slight_smile:

log files: How to find the log files