Remove Gdrive or Onedrive from Insync

#1

I have a problem with deleting/removing cloud account from the software.

i connected gdrive onedrive and dropbox also same time.

but there is no option to disconnect or delete onedrive or gdrive from the insycnc software.

i am using windows 11.

#2

Hi @ksay,

Please follow this guide: https://help.insynchq.com/en/articles/2967096-removing-your-account

Thank you!

#3

Just some constructive feedback:

I needed to remove my dropbox account as well, and had no trouble finding this account removal option, but the interaction very much looked like i was removing my insync account from the app, given that it was couple with a config (that seemed global?) and a license section (that also seemed global?)

The message just said that i was removing the account (which is the same for all of my accounts.

Please add some text to the message that indicates that you are removing a specific cloud account (by name)

1 Like
#4

@Tendrid My apologies and thank you so much for this feedback! Let me forward this to our team for review so we can continue improving how Insync communicates its call-to-action prompts in-app.