I’ve put a docx into a folder inside my local Insync in synch with my Google Drive account.
Then I edited the doc from Google Drive Documents and shared it with colleagues (just edited and shared, not moved).
After that the file disappeared from local folder.
Why is that?
Thank you
Hi @vincenzo-rcp,
Is the file still in Google Drive web? If so, can you check the file on the Insync app and let me know if there is a green check beside it?
Yes, the file is still in Google Drive web and No, on the Insync app the icon is a red cross
what should I do?
Thank you
Hi @vincenzo-rcp, my apologies for the late reply. Thank you for letting me know that the issue was related to a file conflict. Please don’t hesitate to update me if you have any further questions or concerns.