Hello! We apologize for the delay in this investigation. This is still ongoing and we’d love your continuous help on this. Please resend your log files under the latest version of Insync (version 3.7.3) when you experience this bug along with the name of the folder that’s losing connection.
We try to resolve as many bugs as we can fit in one (1) release cycle and every update release addresses bugs/issues. Thank you for letting us know that you’re still experiencing this under the latest version.
We’ll wait for your feedback at support@insynchq.com.