[SOLVED] Insync 1.4.2 not working ubuntu 16.04

Hi everyone,

I’m trying to upgrade my current version of Insync (1.3.24.36188-xenial) with this package insync_1.4.2.37057-xenial_amd64.deb as v1.4.2.x is not yet on the repository but after the upgrade Insync it not working anymore.

The only “error” I have is the following “[Desktop Entry]-Header missing” when running the command sudo insync start --no-daemon.

After this message, I checked if the headers were installed and it’s the case:

herve@herve:/etc/apt/sources.list.d$ uname -a
Linux herve 4.10.0-33-generic #37~16.04.1-Ubuntu SMP Fri Aug 11 14:07:24 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
herve@herve:/etc/apt/sources.list.d$
herve@herve:/etc/apt/sources.list.d$
herve@herve:/etc/apt/sources.list.d$
herve@herve:/etc/apt/sources.list.d$ dpkg -l | grep 4.10.0-33
ii linux-headers-4.10.0-33 4.10.0-33.37~16.04.1 all Header files related to Linux kernel version 4.10.0
ii linux-headers-4.10.0-33-generic 4.10.0-33.37~16.04.1 amd64 Linux kernel headers for version 4.10.0 on 64 bit x86 SMP
ii linux-image-4.10.0-33-generic 4.10.0-33.37~16.04.1 amd64 Linux kernel image for version 4.10.0 on 64 bit x86 SMP
ii linux-image-extra-4.10.0-33-generic 4.10.0-33.37~16.04.1 amd64 Linux kernel extra modules for version 4.10.0 on 64 bit x86 SMP

Thanks for your help.

Regards,

Hervé Jacquemin

Hello,

Does someone face the issue too ?

Thanks

Hi there, the most current is 1.4.3, can you try downloading it on insynchq.com/downloads?

Hello,

The latest version in the download section is: insync_1.4.4.37065-xenial_amd64.deb

That’s the one I tried this morning and again the same issue.

Thanks.

Tagging our engineer @jimperio and he will get back to you.

Hi there,
seems I’m having the same problem here: I upgraded from insync_1.3.22.36179-xenial_amd64.deb to
insync_1.4.4.37065-xenial_amd64.deb

After a reboot, now nothing is working.
Even if I execute “sudo insync start” from command line, there is no insync process running.

Here is my system:
$ uname -a
Linux pco 4.4.0-116-generic #140-Ubuntu SMP Mon Feb 12 21:23:04 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

@xpcox Could you try running insync start --no-daemon so that we can capture the error messages in the output? Please post it here or send an email to support@insynchq.com with a link to this thread.

Hello,

This is what I have:

xdg.Exceptions.ParsingError: ParsingError in file ‘/usr/share/applications/turtl.desktop’, [Desktop Entry]-Header missing
Traceback (most recent call last):
File “”, line 6, in
File “main.py”, line 128, in
File “main__insync.py”, line 116, in
File “isyncd/linux/headless/cli.py”, line 49, in run
File “main__insync.py”, line 88, in main
File “isyncd/linux/platform_impl.py”, line 210, in use_this
File “isyncd/linux/platform_impl.py”, line 108, in init
File “isyncd/linux/application_manager.py”, line 26, in init
File “isyncd/linux/application_manager.py”, line 77, in __index_apps_for_mimetypes
File “isyncd/linux/application_manager.py”, line 169, in __record_desktop_files
File “xdg/DesktopEntry.py”, line 33, in init
File “xdg/DesktopEntry.py”, line 42, in parse
File “xdg/IniFile.py”, line 102, in parse
xdg.Exceptions.ParsingError: ParsingError in file ‘/usr/share/applications/turtl.desktop’, [Desktop Entry]-Header missing

regards,

Hervé Jacquemin

Hi,
it seems the problem is solved to me.
I tried to uninstall the last version coming from package insync_1.4.4.37065-xenial_amd64.deb with synaptic and then to reinstall running sudo dpkg -i insync_1.4.4.37065-xenial_amd64.deb
Now everything seems to work well.

Thanks

Hello,

I tried that before and still the same:

herve@herve:~/Downloads$ insync start --no-daemon
Traceback (most recent call last):
File “”, line 6, in
File “main.py”, line 128, in
File “main__insync.py”, line 116, in
File “isyncd/linux/headless/cli.py”, line 49, in run
File “main__insync.py”, line 88, in main
File “isyncd/linux/platform_impl.py”, line 210, in use_this
File “isyncd/linux/platform_impl.py”, line 108, in init
File “isyncd/linux/application_manager.py”, line 26, in init
File “isyncd/linux/application_manager.py”, line 77, in __index_apps_for_mimetypes
File “isyncd/linux/application_manager.py”, line 169, in __record_desktop_files
File “xdg/DesktopEntry.py”, line 33, in init
File “xdg/DesktopEntry.py”, line 42, in parse
File “xdg/IniFile.py”, line 102, in parse
xdg.Exceptions.ParsingError: ParsingError in file ‘/usr/share/applications/turtl.desktop’, [Desktop Entry]-Header missing
herve@herve:~/Downloads$

Regards,

Hervé Jacquemin

I ran into this same problem with 1.4.4. It is caused by invalid desktop files. This urgently needs fixing, it is not Insync’s job to check the validity of all installed desktop files, just ignore ones that are invalid.

@Herve_Jacquemin @Lebuin I’m sorry not to have gotten back sooner, but thank you for the feedback and information. We’ll have this issue fixed in Insync 1.4.5.

Hello,

I installed it this morning and it works fine now !

Thanks for your help !

Regards,

Hervé Jacquemin

1 Like

Hi @jimperio, @jaduenas , I still have the same issue, I have updated to version 1.4.5 and the files don’t sync to my Ubuntu folder. I use Ubuntu 16.04. The files sync only when I explicitly double click on them in the “Files” section of iSync app. :-/

@Marko_Sarkanj for me it wasn’t a sync problem but I wasn’t able to start insync after the upgrade. It’s not related to my problem.

You probably should open a new topic.

Ok, thanks for the quick reply. I’ll open new topic.