Insync crashes consistently when I click the “Local Selective Sync” button, then “2-way sync” inside “My Drive” section. The file browser does not open. The insync app crashes immediately.
Tried on two diferent machines, each syncing with a different Google Drive account.
Both machines are Ubuntu 20.04 with all latest patches.
Tried rebooting - see same problem.
Hi @james-h,
Could you run apt-cache policy insync? Further, please send your logs.db and out.txt files to support@insynchq.com. These are located in ~/.config/Insync.
Do include a link to this Forums post for easier reference. Thanks!
~> apt-cache policy insync
insync:
Installed: 3.4.3.40990-bionic
Candidate: 3.4.3.40990-bionic
Version table:
*** 3.4.3.40990-bionic 100
100 /var/lib/dpkg/status
Logs have been sent to support
Resolved: Problem fixed by upgrading insync app to v3.6.1.
Currently, I am experiencing a similar problem when trying to select a folder for 1-way or 2-way sync.
OS: Ubuntu 22.04
Insync: 3.8.4.50481-focal
Hi @JCappelletto! It looks like you have an outdated Insync installer. Could you try the jammy build please?
Thanks for your prompt reply. I didn’t notice until now that insync repo was blacklisted during latest upgrade, so apt-get was still looking a build for focal rather than jammy
I can confirm that upgrading to 3.8.4.50481-jammy fixes the problem. No longer crashes when trying to select a folder for 1-way or 2-way SS.
Thanks
Thank you!