(Solved on 3.7.5) Insync not working in Debian Bookworm with Intel card

[dbessaf]

Just installed Insync and it does not work on Debian Bookworm. When I open it, the icon appears and disappears immediately. When I open it with my Discrete Graphics card, it works fine.

Any help?

See details from my “insync start --no-daemon”:

libGL error: MESA-LOADER: failed to open iris: /usr/lib/dri/iris_dri.so: cannot open shared object file: No such file or directory (search paths /usr/lib/x86_64-linux-gnu/dri:$${ORIGIN}/dri:/usr/lib/dri, suffix _dri)
libGL error: failed to load driver: iris
libGL error: MESA-LOADER: failed to open iris: /usr/lib/dri/iris_dri.so: cannot open shared object file: No such file or directory (search paths /usr/lib/x86_64-linux-gnu/dri:$${ORIGIN}/dri:/usr/lib/dri, suffix _dri)
libGL error: failed to load driver: iris
libGL error: MESA-LOADER: failed to open swrast: /usr/lib/dri/swrast_dri.so: cannot open shared object file: No such file or directory (search paths /usr/lib/x86_64-linux-gnu/dri:$${ORIGIN}/dri:/usr/lib/dri, suffix _dri)
libGL error: failed to load driver: swrast
INFO 2022-03-18 00:12:38,589 [mainlogs:_log_run:139] Core(app_version=3.7.3.50326, platform=Linux-x86_64-debian/testing) initialized
WARNING 2022-03-18 00:12:38,621 [base_events:_run_once:1782] Executing <Task pending coro=<init() running at ideskcore/core.py:148> wait_for=<Task pending coro=<SettingsMain._load_settings() running at ideskcore/mainsettings.py:179> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:303, <TaskWakeupMethWrapper object at 0x7fdf3c00e110>()] created at ideskcore/mainsettings.py:157> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:303, _chain_future.._call_set_state() at asyncio/futures.py:358] created at asyncio/events.py:88> took 0.305 seconds
INFO 2022-03-18 00:12:38,731 [inotify_manager:init:132] INotifyManager FS_ENCODING: utf-8
INFO 2022-03-18 00:12:38,732 [fswatcher:_start:57] LinuxFSWatcher._start
INFO 2022-03-18 00:12:38,733 [inotify_manager:_pull_loop:319] Inotify loop enter
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
INFO 2022-03-18 00:12:38,927 [fswatcher:watch:77] watch origin: /media/bessa/bessa/insync
INFO 2022-03-18 00:12:38,939 [main:start_core:49] core started
INFO 2022-03-18 00:12:38,942 [unix_socket_server:start:93] unix socket server thread start
Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlagsQSurfaceFormat::FormatOption(), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile QSurfaceFormat::NoProfile)
Fatal Python error: Aborted

Thread 0x00007fde80ff9640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fde817fa640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fde81ffb640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fde827fc640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fde837fe640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdf3f1e5640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdea3fff640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdea0ff9640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fde83fff640 (most recent call first):
File “threading.py”, line 296 in wait
File “concurrent/futures/_base.py”, line 430 in result
File “idesksync/shellwork.py”, line 154 in get_update
File “idesklinux/unix_socket_server.py”, line 188 in _handle_shell_updates
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdea17fa640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdea1ffb640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdea27fc640 (most recent call first):
File “selectors.py”, line 415 in select
File “socketserver.py”, line 232 in serve_forever
File “idesklinux/unix_socket_server.py”, line 130 in __serve
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdea2ffd640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdea37fe640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fded0ff9640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdf0b7fe640 (most recent call first):
File “ideskheadless/fswatcher.py”, line 54 in _poll_devices
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdf0bfff640 (most recent call first):
File “threading.py”, line 296 in wait
File “queue.py”, line 170 in get
File “ideskheadless/fswatcher.py”, line 195 in sync
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdf2cb63640 (most recent call first):
File “ideskheadless/inotify_manager.py”, line 330 in _pull_loop
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdf2d364640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdf2db65640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdf2e366640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdf2eb67640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdf2f368640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdf2ffbf640 (most recent call first):
File “concurrent/futures/thread.py”, line 78 in _worker
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdf3d34a640 (most recent call first):
File “ideskcore/mainlogs.py”, line 219 in _prune_logs
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Thread 0x00007fdf3e9e4640 (most recent call first):
File “selectors.py”, line 468 in select
File “asyncio/base_events.py”, line 1750 in _run_once
File “asyncio/base_events.py”, line 541 in run_forever
File “ideskasync/coreloop.py”, line 274 in run_loop
File “threading.py”, line 870 in run
File “threading.py”, line 926 in _bootstrap_inner
File “threading.py”, line 890 in _bootstrap

Current thread 0x00007fdf66682b80 (most recent call first):
File “idesklinux/htmlui_impl.py”, line 67 in show
File “idesklinux/qtutil.py”, line 55 in wrapper
File “ideskui/htmlui.py”, line 69 in show
File “ideskcore/core.py”, line 101 in show_app_dialog
File “idesklinux/platui_impl.py”, line 57 in do_action
File “ideskui/statusmenu.py”, line 9 in do_action
File “idesklinux/statusmenu_impl.py”, line 102 in
File “idesklinux/main.py”, line 77 in start
File “idesklinux/main.py”, line 82 in main
File “idesklinux/cli.py”, line 90 in start
File “click/core.py”, line 610 in invoke
File “click/core.py”, line 1066 in invoke
File “click/core.py”, line 1259 in invoke
File “click/core.py”, line 782 in main
File “click/core.py”, line 829 in call
File “insync.py”, line 19 in
Aborted

[mia]

Hello @dbessaf!

Thank you for reporting this and my apologies for the trouble! Could you let me know what Insync installer you used for your Debian Bookworm machine?

I have also forwarded the output to our Linux team for further investigation.

[dbessaf]

Issue solved on version 3.7.5.50350. Thanks!

[mia]

That’s great to hear @dbessaf!! Thank you for the update.