Stuck on "Downloading 0.0 bytes of 240KB"

Stuck on “Doanloading 0.0 bytes” with hundreds of files remaining.

See image below. Some files seem to sync OK, but there seems to be no way of seeing more than 2 of the files that aren’t syncing.

Using Windows app. Any help on how to solve this would be great. Sync has not been working reliably for around a week now.

Hi @d.chambers kindly send in your logs (How to find the log files) via along with the link to this post and we will investigate this.