Hey @gingerdan,
Thanks for the info! If I understood correctly, you and your colleague have been using this workflow for the past few years and it’s been working with Insync? If that’s the case, could you kindly send us your log files at support@insynchq.com along with a link to this topic so our engineer can review?
Also, if it helps we just released our 1.5 update! You can try updating and see if it solves your issue. You can download it here! 