Hi,
Just installed 3.0.23.4079 to replace the old version of Insync (to get OneDrive support)
But syncing of my Google Drive account halts at one file:
And cannot get past it.
Please advice (where to find logs etc) to help me correct this issue.
A bit more information:
It keep saying that the service does not have permissions for the file, regardless that the permissions on the file are read/write for me and read for groups and others.
Removing the folder obviously re-enabled sync… but it would have been good to know what the reason was.
Can you send us your logs along with the link to this post to support@insynchq.com? We would like to investigate this further.
https://help.insynchq.com/en/articles/1834816-locating-the-log-files
Is this folder a shared folder?