Recently, I added a sub-folder to an existing folder that has been syncing via Insync for a few years. The added sub-folder is actually a symbolic link. We keep getting this error message:
"Syncing for <symbolic linked folder> is paused because it went missing"
I’ve verified that the subfolder is actually there and fully functional.
I keep opening Insync, going to the “Actions Required” and choosing “Resume Syncing”. But the error message always returns. The error always returns within a few hours, it always returns after a reboot, and it always returns after exiting Insync and restarting, and the error always returns after pausing Insync and resuming.
FYI, we’re still using Insync v1.3.24.36188 on Windows 10 Pro x64. We’ve been reluctant to upgrade because of all the problems we’ve observed other users having with subsequent versions.
Please, how do we fix this problem?