Tell me to upgrade to personal to use 1 way sync!

Under the insync licenses page is CLEARLY states that buying ‘solo’ allows for you to use 1-way sync. I have paid for solo, now when I try to use 1-way sync, it tell me I need to buy personal. What sort of scam are you guys trying to run here? Criminals.

Hi @Scorb!

Oh my – this shouldn’t happen. Solo indeed supports 1-way sync per my latest test run.

Could you let me know if the license information shows it’s on “Solo”?

Its says “You are on prime”.

Hi @Scorb,

Solo and Prime are two different license types; the latter is an older license that we no longer offer, and it also does not support 1-way sync. The ones that are supported are the current licenses as explained here.

If you’ve paid for Solo recently (not Prime), please let me know so we can help activate said plan on your app. Thank you!