[Temp Solved] Directories sync, but files do not

@Phillip: I’d like to clarify a few things about your setup:

  • What user and group is the Insync process running as: ps -eo uname,group,args | grep insync?
  • What is the umask of the Insync process? This should be the same umask as the user running it.
  • What are the permissions on /home/server/client@domain.com: ls -ld /home/server/client@domain.com?
  • What are the permissions of new files and folders under /home/server/client@domain.com that weren’t created by Insync, i.e., that were created by other users of the Samba share?

Lastly please send your logs to support@insynchq.com for investigation: How to find the log files. @David_Moraine please send your logs as well. Thanks.