This location is empty [resolved by user via fresh installation]

This what is showing after starting computer today (Windows 10):

I checked other machine (Ubuntu 24.10) and after a moment it change to the same. The thing is, that files are on both machines, and in the cloud.

I can do nothing, no add directions.

1 Like

Ended up purging all installation including config files. After fresh installs in Win and Lin, reconnected to the cloud and so far everything is back to normal.

Hi @Meme32! Apologies for the huge trouble you went through! Glad to know that you were able to put things back to normal.

While we can’t investigate the previous issue due to the purging of the config files, you may reach out to us at support@insynchq.com if you notice anything out of line with this reinstallation.

Thank you!