Ubuntu 18.04 - Installation complete but package not configured

Bugs and issues
#1

Hi all,
I’m having issue installing Insync. I’ve been using Insync in the last years, and this is the first time I run into this problem.
I’m installing Insync in a fresh Ubuntu 18.04 LTS. Installation completes succesfully, but package configuration fails:
Setting up insync (3.0.29.40727-bionic) …
/var/lib/dpkg/info/insync.postinst: 198: /var/lib/dpkg/info/insync.postinst: cannot create /var/lib/update-notifier/user.d/insync-restart-required: Directory nonexistent
dpkg: error processing package insync (–configure):
installed insync package post-installation script subprocess returned error exit status 2
Errors were encountered while processing:
insync
E: Sub-process /usr/bin/dpkg returned an error code (1)

Can anyone help me?

Thanks,
Stefano

#2

Hi Stefano,

Let me check this with our engineers and I’ll advise you accordingly. Was this the first time you installed an Insync 3 version?

EDIT:

Can you run sudo mkdir -p /var/lib/update-notifier/user.d/ and try again? It should work now, but if it still shows an error let me know!

#3

I just ran into this issue when installing insync on Pop!_OS 20.10 (Ubuntu 20.10 based). I had to manually create the folder for the installation to compelte successfully.

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