Unable to sync Google Drive. Storage quote exceeded

Google Drive website is not showing any exceeded storage notifications. It has happened before as part of the company quote but not sure why insync is saying it.
I keep pressing retry without any progress. Any ideas?

Hi! Could you send your logs.db and out.txt files to Insync? https://help.insynchq.com/en/articles/1834816-locating-the-log-files

Oftentimes, this error is caused by a shared file that is owned by another user whose storage quota has exceeded. We’ll check if that is the case. Thank you!