Unchecked a folder for sync in the middle of it syncing


#1

I recently enabled Google Photos in my Google Drive account. I then realized that Insync was syncing it to my computer inside of my Google Drive local copy. I then unchecked the Photos folder on the selective synchronization, but it still shows it in the Progress tab after several days.

Insync is not actually downloading any of the folders, but it keeps flashing random picture folders for sync in the progress section, and the number of files remaining is changing rapidly. Again, nothing is actually being synced to the computer, it just looks like they are.

Thanks!


#2

Hi @xubuntu84 will be tagging our engineer @lpugoy in this and he will get back to you :smile:


#3

@xubuntu84 This looks like Insync is busy processing the metadata of the files under the Photos folder. If it still isn’t resolved after a while please try the following:

  • Stop Insync
  • Run Insync with insync start --debug 1 --no-daemon
  • Let Insync run for about 2 hours
  • Send the output on the terminal to support@insynchq.com

Please include your logs as well: How to find the log files


#4

Thanks @lpugoy! I’ve sent the files to support@insynchq.com.