Version 3.9 won't start on Ubuntu Focal Mate system

#1

I downloaded the new version and installed it. It would not start from the menu.

When I tried starting it from the command line I get the error message “illegal instruction” and again it will not start.

Downgraded to the old version, it works.

Ubuntu users: don’t install version 3.9

#2

Hi @Bill_Miller! Could you please send me the logs.db and out.txt files? You can email that to support@insynchq.com with the link to this post. Thank you!

#4

Done per your request

1 Like
#5

Thank you! I will update on this thread as soon as I know more.