Windows 10 - Insync not working


#1

Hi - since Windows 10 installed Insync is neither seeing new files dropped into its folders nor syncing anything. Is this a known bug?

Thanks!


#2

So - I had to manually upgrade to the most recent version as that didn’t install automatically. That didn’t fix it. So I removed the account, add ed the account, and it started working again.So - problem fixed!


#3

@StuartAHill: Could you send in the Insync logs to support@insynchq.com so that we could see why it stopped working after the Windows 10 upgrade - it should not have happened.


#4

Same issue here… please advise!


#5

@Daryl_Ross: Please send Insync logs to support@insynchq.com


#6

For me it is not that it isn’t working but that it is causing lag issues for my input (keyboard and mouse) at the start of each file sync. I have spent 4 days looking at every process that has been running and trying them one at a time. I just started to experience the worst bout of it yet and I have just had 1,500+ files moved across to sync from their work folders by AllwaySync. I checked my event log and saw 100s of entries for InSync so I paused it and…my lag has stopped completely.

As a paid member I am quite concerned that I have thrown my money away here. Naturally I need this otherwise I wouldn’t have paid for it.


#7

My bad on this one. Though Insync was making the problem worse it would seem that everything was. As always a video driver update seems to have fixed this problem. I’ll let you know if Insync has any further effect on this.


#8

A further update in case anybody else has a similar problem and ends up here after seeing Insync on their processes. My video driver helped temporarily but this morning I had my worst attack of input lag to date. I decided to open up my event viewer (System Explorer) and watched the active processes. I realised that multiple applications seemed to be causing this problem so I looked for commonality and found that it was happening to TCP/UDP connections opening and closing. I immediately started to close down 3rd party software that works with these. Networx was not the culprit, torrenting not. The only thing left was Windows Firewall. As soon as I disabled it I the lag stopped. I have installed a 3rd party firewall and this issue seems to have abated…for now.

This explains why Insync caused so many issues yesterday when it constantly opened and closed network connections.


#9

Also having similar issues.

My changes i make to the local drive are not made back to google. changes made on google are made in insync.


#10

@dmcd: Please send to us the Insync logs at support@insynchq.com