Windows Server 2012 R2

[Documentacion_Lfp]

Hello My name is Cesar,

I install Insync in windows server 2012 R2, the instalation is ok but in 1 hour I only view this “Setting up you account, this might take some time” and not let me choose which folders to sync and the server unit which must synchronize.

What happens?

Thanks in advance

Cesar

[dipesh]

Hello Cesar,

Please send your Insync logs to support@insynchq.com so that we could look into this:

How to find the log files

Tray icon is visible Click on the [image] in your tray menu. Click on the ellipsis to show the support center directory [ellipses] Go to support and click on locate logs - We’ll need the logs.db and out.txt files for investigation [4 locate] Tray icon is not visible The following directories contain logs.db and out.txt: Windows %appdata%\Insync You can copy and paste this path directly into Explorer’s address bar, and it will automatically open the folder containing the logs. M…

Thanks

[Documentacion_Lfp]

Sorry for the delay, just send logs

I hope your news