Windows Smart App Control

Bugs and issues Windows
1

I don’t use the Windows client frequently, but since today I am receiving a message that Smart App Control blocked Insync when I tried to start it. After reading the Windows documentation, it appears that the only way is to disable Smart App Control completely, because there is no option to whitelist an app.

2

Hello, @fvclaus!

Could you please try the following:

  1. Uninstall Insync
  2. Download the installer from Windows - Download Insync
  3. Right-click the installer then click Properties
  4. If you see an Unblock checkbox, enable it.
  5. Run Insync normally
3

Hi @mia ,

I don’t see such an option:

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image540×698 21.1 KB

4

It is also not under “Advanced…” or “Security”

5

That is odd. This is what I see on my end:

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image597×854 28 KB

Is it possible to temporarily disable Smart App Control, then re-do the steps above and see if it makes any difference?