Sync error ... 'NoneType' object has no attribute 'ch_status'

#1

I get that error.
what do I do with the log files?

#2

Hi @Tim_Richardson send them to support@insynchq.com and we’ll have our engineer figure this out :smile:

#3

I too has been seeing the same error. Sending over the logs to support.

#4

Hi everyone,
same issue here. Would appreciate any help.

Regards

#5

To anyone else experiencing the same issue:

A hotfix will be released very very soon to address this issue

Thank you for being patient :smile:

#6

Have also that issue.

#7

I also have the issue. Looking forward to the hotfix.

#8

Hi everyone, the hotfix has been released!

I apologize for the inconvenience this has caused you.

Have a good day :smile:

1 Like
#9

Thank you. Working like a charm.

#10

I’ve just started getting this error but I’m on Linux and my version is still 1.2.15

Any idea when the update for Linux will be out?

Thanks!

#11

@seanchk Here is the latest version: New Insync version: 1.2.17

Let me know if there is anything else you need! :smile: