“Can’t process [file name] - [message]” (error)


#1

“Can’t process [file name] - [message]"

This is the most generic type of error, which happens for all unexpected errors.

How to resolve

Click on dropdown arrow button and select ‘Retry’
If issue isn’t fixed, send your log files to support@insynchq.com


List of error messages you may encounter in the Actions Required tab