I’m on the rolling build of Manjaro Linux. The app seems to work fine as long as I don’t try to change the directory, but crashes out of the app if I do.
I referenced https://help.insynchq.com/en/articles/112899-uninstalling-insync to perform a clean install.
I am emailing logs.db and out.txt to support@insynchq.com
Got your logs via email; I have received a similar report from a fellow Linux user but I am clarifying with our engineers first to see if the advise would be the same. I’ll update you accordingly 
We can confirm this happens on ArcoLinux (Arch Linux based) computers too.
Here is a video to show what happens and the content of the out file.
Crash when changing sync folders might be related. There are a handful of folks running into that on Arch.
There’s a mention that installing the plasma-meta package on Arch might fix that issue, so maybe a dependency thing?
Hi @devin
Can you uninstall and install using the Insync package in the Arch AUR?
Also what desktop environment are you using?
I tested it out on Manjaro Gnome and changing the directory works fine for me
Thanks!
Hi @Kurt_Ko - yes this is the exact aur package I used. I did just attempt a clean removal and reinstall (using a fresh clone) but I am still crashing.
I’m running into the same issue, on Arch Linux in Gnome. Whenever I try to change a sync folder the app crashes. The workaround suggested above did not work.
Just adding my +1, seems like the same issue reported by others already
Appreciate the updates @gomezzz and @devin. Let me forward this to Kurt and will update you guys accordingly!
Can you run sudo mv /usr/lib/insync/libpangoft2-1.0.so.0{,.bak}, restart Insync and try again?
Thanks!
This works! Now I can change base directory without crash.
almost a year later, this worked for me on Pop!_OS 21.10 64bit.
I added a Dropbox sync and wanted the base folder on an attached drive, but it would crash every time I’d try to change it from the main HDD location. Thanks @Kurt_Ko