I’ve got several pro licenses for different google Apps accounts.
Can’t figure out whats happening. It seems like you discontinued the pro licenses and are forcing us to upgrade to Prime?
You’ve blocked the entry to the pro dashboard…
It’s confusing and I’m not satisfied.
Please, Insync, explain what you are up to.
Hi @Erik_Sten_Lundbye, sorry for the inconvenience. Can you send us the account affected over at support@insynchq.com so we can address this?
Same problem here. I sent an email to support. This is very frustrating, especially because your email about Prime specifically mentioned that we could keep Pro accounts up. I hope this is just a glitch.
Hi @sjmgarnier sorry if this was so sudden. Also received your tweet.
Refer to this post here: FAQ: Did you just cancel my Pro license?
I already read this post, but this doesn’t answer my question. Why was I “pruned” without warning? If my credit card didn’t go through the first time, why wasn’t I informed of this first? Now you essentially force me into your Prime plan, which I didn’t want in the first place, or just abandon Insync altogether.