I am seeing the message " files queued" for a long time (insync get_sync_progress). Is it possible to list those files to get some idea which files are stuck?
roald
May 5, 2015, 7:28am
2
@yltang What is the OS you are running? Please send us your logs.db and out.txt file to support@insynchq.com
Tray icon is visible
Click on the [image] in your tray menu.
Click on the ellipsis to show the support center directory
[ellipses]
Go to support and click on locate logs - We’ll need the logs.db and out.txt files for investigation
[4 locate]
Tray icon is not visible
The following directories contain logs.db and out.txt:
Windows
%appdata%\Insync
You can copy and paste this path directly into Explorer’s address bar, and it will automatically open the folder containing the logs.
M…
Thank you.
Ubuntu 14.04, Insync 1.2.8, and I have sent logs.db. Please check.