Every week insync progress number starts at a very large number and works it way down

[osinangi]

Every week, insync progress windows starts at 89000 and works its way down. What is causing insync to resync all my google drive. When I look at process monitor, I see that insync is reading from .db file and writing to .db-val and .db file non stop. Is anyone seen this behavior ?

[jaduenas]

Will be tagging our engineer @dipesh and he will get back to you

[dipesh]

@osinangi What exactly do you mean by resync? Did you have to re-setup Insync? Did the individual files transfer again or did Insync match them? Please send to us the Insync logs at support@insynchq.com:

How to find the log files

Tray icon is visible Click on the [image] in your tray menu. Click on the ellipsis to show the support center directory [ellipses] Go to support and click on locate logs - We’ll need the logs.db and out.txt files for investigation [4 locate] Tray icon is not visible The following directories contain logs.db and out.txt: Windows %appdata%\Insync You can copy and paste this path directly into Explorer’s address bar, and it will automatically open the folder containing the logs. M…