GUI is broken on Arch for 3.7.7 - with workaround

thenaterhood · May 30, 2022, 4:08pm

Hey folks, thanks for everything you do. With insync 3.7.7 the GUI no longer works and trying to open it causes a big stack trace. I can work around this by deleting /usr/lib/insync/libstdc++.so.6.

System is ArchLinux with KDE.
KDE Plasma Version: 5.24.5
KDE Frameworks Version: 5.94.0
Qt Version: 5.15.4
Kernel Version: 5.18.0-arch1-1 (64 bit)
Graphics Platform: X11

glxinfo -B
name of display: :0
display: :0 screen: 0
direct rendering: Yes
Extended renderer info (GLX_MESA_query_renderer):
Vendor: Intel (0x8086)
Device: Mesa Intel® HD Graphics 4400 (HSW GT2) (0xa16)
Version: 22.1.0
Accelerated: yes
Video memory: 1536MB
Unified memory: yes
Preferred profile: core (0x1)
Max core profile version: 4.6
Max compat profile version: 4.6
Max GLES1 profile version: 1.1
Max GLES[23] profile version: 3.2
OpenGL vendor string: Intel
OpenGL renderer string: Mesa Intel® HD Graphics 4400 (HSW GT2)
OpenGL core profile version string: 4.6 (Core Profile) Mesa 22.1.0
OpenGL core profile shading language version string: 4.60
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 22.1.0
OpenGL shading language version string: 4.60
OpenGL context flags: (none)
OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 22.1.0
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

Stack Trace:

** (process:1325): WARNING **: 11:47:28.905: Failed to load shared library 'libnotify.so.4' referenced by the typelib: /usr/lib/libgdk_pixbuf-2.0.so.0: undefined symbol: g_task_set_name
libGL error: MESA-LOADER: failed to open crocus: /usr/lib/insync/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /usr/lib/dri/crocus_dri.so) (search paths /usr/lib/dri, suffix _dri)
libGL error: failed to load driver: crocus
libGL error: MESA-LOADER: failed to open crocus: /usr/lib/insync/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /usr/lib/dri/crocus_dri.so) (search paths /usr/lib/dri, suffix _dri)
libGL error: failed to load driver: crocus
libGL error: MESA-LOADER: failed to open swrast: /usr/lib/insync/libstdc++.so.6: version `GLIBCXX_3.4.29' not found (required by /usr/lib/dri/swrast_dri.so) (search paths /usr/lib/dri, suffix _dri)
libGL error: failed to load driver: swrast
INFO     2022-05-30 11:47:29,201 [mainlogs:_log_run:139] Core(app_version=3.7.7.50360, platform=Linux-x86_64-arch/rolling) initialized
WARNING  2022-05-30 11:47:29,212 [base_events:_run_once:1771] Executing <Task pending coro=<init() running at ideskcore/core.py:28> wait_for=<Task pending coro=<SettingsMain._load_settings() running at ideskcore/mainsettings.py:184> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:302, <TaskWakeupMethWrapper object at 0x7f4e84548f18>()] created at ideskcore/mainsettings.py:158> cb=[_log_tb_after_delay() at ideskasync/coreloop.py:302, _chain_future.<locals>._call_set_state() at asyncio/futures.py:355] created at asyncio/events.py:88> took 0.124 seconds
INFO     2022-05-30 11:47:29,390 [inotify_manager:__init__:132] INotifyManager FS_ENCODING: utf-8
INFO     2022-05-30 11:47:29,391 [fswatcher:_start:57] LinuxFSWatcher._start
INFO     2022-05-30 11:47:29,392 [inotify_manager:_pull_loop:315] Inotify loop enter
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
Fontconfig warning: "/usr/share/fontconfig/conf.avail/05-reset-dirs-sample.conf", line 6: unknown element "reset-dirs"
INFO     2022-05-30 11:47:29,557 [fswatcher:watch:77] watch origin: /home/nate/Google Drive
INFO     2022-05-30 11:47:29,567 [app:start_core:53] core started
INFO     2022-05-30 11:47:29,568 [unix_socket_server:start:93] unix socket server thread start



Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::DefaultSwapBehavior, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile  QSurfaceFormat::NoProfile) 
Fatal Python error: Aborted

Thread 0x00007f4dc8ff9640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4dc97fa640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4dca7fc640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4dcaffd640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4dcb7fe640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4dd27fc640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4dedffb640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4e771ff640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4dd2ffd640 (most recent call first):
  File "threading.py", line 296 in wait
  File "concurrent/futures/_base.py", line 427 in result
  File "idesksync/shellwork.py", line 154 in get_update
  File "idesklinux/unix_socket_server.py", line 188 in _handle_shell_updates
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4dd37fe640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4dd3fff640 (most recent call first):
  File "selectors.py", line 415 in select
  File "socketserver.py", line 232 in serve_forever
  File "idesklinux/unix_socket_server.py", line 130 in __serve
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4decff9640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4ded7fa640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4dee7fc640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4e4cff9640 (most recent call first):
  File "ideskheadless/fswatcher.py", line 54 in _poll_devices
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4e4d7fa640 (most recent call first):
  File "threading.py", line 296 in wait
  File "queue.py", line 170 in get
  File "ideskheadless/fswatcher.py", line 195 in sync
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4e4dffb640 (most recent call first):
  File "ideskheadless/inotify_manager.py", line 326 in _pull_loop
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4e4e7fc640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4e4effd640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4e4f7fe640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4e4ffff640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4e5cfff640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4e5dffe640 (most recent call first):
  File "concurrent/futures/thread.py", line 78 in _worker
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4e5e7ff640 (most recent call first):
  File "ideskcore/mainlogs.py", line 219 in _prune_logs
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Thread 0x00007f4e769fe640 (most recent call first):
  File "selectors.py", line 468 in select
  File "asyncio/base_events.py", line 1739 in _run_once
  File "asyncio/base_events.py", line 539 in run_forever
  File "ideskasync/coreloop.py", line 273 in run_loop
  File "threading.py", line 865 in run
  File "threading.py", line 917 in _bootstrap_inner
  File "threading.py", line 885 in _bootstrap

Current thread 0x00007f4e90139740 (most recent call first):
  File "idesklinux/htmlui_impl.py", line 96 in show
  File "idesklinux/qtutil.py", line 55 in wrapper
  File "ideskui/htmlui.py", line 73 in show
  File "ideskcore/insync_core.py", line 104 in show_app_dialog
  File "ideskcore/insync_core.py", line 101 in on_tray_icon_click
  File "idesklinux/statusmenu_impl.py", line 46 in on_activation
  File "idesklinux/app.py", line 85 in start
  File "idesklinux/app.py", line 90 in run
  File "insynclinux/gui/cli.py", line 94 in start
  File "site-packages/click/core.py", line 760 in invoke
  File "site-packages/click/core.py", line 1404 in invoke
  File "site-packages/click/core.py", line 1657 in invoke
  File "site-packages/click/core.py", line 1055 in main
  File "site-packages/click/core.py", line 1130 in __call__
  File "insynclinux/gui/insync.py", line 19 in <module>

mia · May 31, 2022, 5:09am

Thank you for sharing the workaround with us, @thenaterhood!

It seems similar to this workaround when Ubuntu 22 was released and Insync wasn’t working as expected.

I’ve alerted our Linux engineer regarding this. Happy to answer any other questions or concerns you may have!

Cris70 · June 9, 2022, 9:33pm

Had the same problem here on openSuse Tumbleweed.
The workaround worked here, too.
Thank you!!
Cris

mia · October 4, 2022, 3:06am