How do I re-sync a new drive from scratch?

[Carlos_Martinez]

I’ve previously had insync sync to D:/[insync_folder_name]

The drive failed, and I replaced it. The new drive is still mounted under D:

How do I tell the insync app to re-download everything to the same spot and use that as the insync folder? The new drive is mounted to D:, and I created a folder with the same name as [insync_folder_name]. The app says there is an error

“Your account [email]@gmail.com is paused because its syncing location D:[insync_folder_name] is empty.”

[Carlos_Martinez]

Followup:

I found this page relevant. However, the instructions linked in the second bullet (“remove account”) do not exist anymore.

“Your account [email] is paused because its syncing location [path] is empty” (actions required)

“Your account [email] is paused because its syncing location [path] is empty” - account-related Happens when the main folder becomes empty (after previously having contents). This is done to prevent trashing everything on Google Drive. How to resolve If no issue, click on the dropdown arrow button and select Resume syncing Sometimes, the user replaces the Insync folder with an empty folder in an expectation that it will begin syncing afresh. This will not work; you must not replace any of …

[mia]

Hi! Here’s how you can remove your account on Insync 3: https://help.insynchq.com/en/articles/2967096-removing-your-account

After that, you can re-add the account and select the new drive mounted to D:. Is that drive currently empty (as per the error message) or does it contain files?

[Carlos_Martinez]

Sorry for the late reply. The drive was completely empty. Removing and adding the account worked great. Thank you very much!