I agree. I used the new folder and new document/spreadsheet/etc features every time I needed a new folder/file, and it is frustrating to have to go through the extra steps of opening the folder on the web, clicking the “new” button, selecting what type of file I want, etc. It feels like InSync released a new version half-baked, without regard for how it would impact its customers.
Given that prior to this Insync has always struck me as very professional and customer-centric, I have to wonder if this was really a choice or if something was breaking on the back end that forced a rather rushed system overhaul (rebranded as “3.0”). I personally did not choose to upgrade but was essentially forced to do so after my computer stopped syncing. Customer support made a very disinterested effort to fix the problem - e.g. not replying to my emails unless I sent followups to see what was happening, not reviewing my log files, etc. Again, this was out of character with my previous interactions with them. Instead I was pushed me to upgrade to 3.0.
In terms of bringing back the functionality, I was told the same thing back in August; see screenshot below. I would not hold my breath.
(Sorry Mia but I am calling it as I see it)